FAQ
Q. How much does shipping cost?
A. The flat rate for shipping within Japan is 930 yen. For other overseas destinations, it varies depending on the region. For details, please refer to Terms and Conditions.
Q.Do you accept credit cards?
A. We accept credit cards such as VISA, MasterCard, JCB, and AMEX.
Q. Can you issue a receipt?
A. Yes. A simple receipt is attached to each delivery. If you would like a formal receipt with a seal, please indicate the address/proviso in the remarks column when you place your order, and we will enclose it with your order.
Q. I would like to purchase it a daruma as a gift.
A. We provide free wrapping service. Please indicate "Wrapping request" in the order remarks column upon purchasing. If you have any other requests, please feel free to contact us through the contact form.
Q. Do I get a discount if I purchase in bulk?
A. We are happy to negotiate bulk prices with you within a certain range, so please do not hesitate to contact us.
Q. Is it possible to change part of the design of the daruma I would purchase online?
A. Yes, it is. Please use our contact form or give us a call. You could also refer to our page on "Customized Daruma." Depending on the quantity of the order made, we also offer customized novelty daruma.
Q. How long does it take from order to delivery?
A. For standard designs, we ship in an average of 3 to 7 days. For custom designs or larger quantities, it may take more than 2 weeks depending on the volume of orders we receive.